Gift Card Terms of Use
Introduction
Welcome to Cardgifters! This Gift Card Terms policy outlines the terms and conditions governing the use of gift cards offered and sold through our Service. It is important to familiarise yourself with these terms before purchasing or using any gift card from Cardgifters.
Our policy encompasses the terms and conditions set by the brands that issue the gift cards available on our Service. Each partnered brand has its own unique terms and conditions that govern the usage, redemption, and limitations of its gift cards. By purchasing and using a gift card from Cardgifters, you agree to abide by these brand-specific terms and conditions.
It is essential to understand that Cardgifters acts as a service for facilitating purchasing and delivering gift cards. We do not control or dictate the terms and conditions set by the gift card’s brand. Therefore, reviewing and complying with the specific terms and conditions associated with each brand’s gift card is crucial.
Please take the time to carefully read and understand the terms and conditions provided by the brand of the gift card you intend to purchase. These terms will govern the usage, restrictions, expiration dates, and any additional requirements associated with the gift card. You are responsible for ensuring you are fully aware of the terms and conditions before purchasing.
By using the Cardgifters Service and purchasing a gift card, you acknowledge and accept that the terms and conditions specified by the brand issuing the gift card will apply to your purchase and subsequent use. Please contact our customer support team for assistance if you have any questions or concerns regarding the terms and conditions.
Please note that the Gift Card Terms policy may be subject to updates or modifications as necessary. Any changes to the policy will be communicated to you through our website or other appropriate channels. It is recommended to periodically review the policy for any updates or changes that may affect your use of the gift cards.
Thank you for choosing Cardgifters as your destination for gift cards. We are committed to providing a seamless and enjoyable gift card experience and strive to ensure transparency and adherence to the terms and conditions set by the brands issuing the gift cards.
Scope of the Policy
This Gift Card Terms policy applies to all gift cards offered and sold through the Cardgifters Service. It is designed to provide a clear understanding of the terms and conditions associated with the gift cards available on our website.
When you purchase a gift card from Cardgifters, you will receive detailed information regarding the specific terms and conditions set by the brand issuing the gift card. These terms and conditions will be provided to you at the time of purchase and will govern your use of the gift card.
It is important to note that each brand has its unique terms and conditions, which may vary in areas such as redemption requirements, usage limitations, expiration dates, and any additional restrictions or benefits associated with the gift card. Cardgifters acts as a service to connect you with various brands; therefore, we are not responsible for setting or altering these terms and conditions.
To ensure transparency and informed decision-making, we encourage you to carefully review the terms and conditions of the specific brand’s gift card before purchasing. This information will be available to you on a gift card page during the checkout process. It will also be provided to you in the confirmation email or digital gift card delivery.
By proceeding with purchasing and using a gift card from Cardgifters, you acknowledge and agree to comply with the terms and conditions set by the brand issuing the gift card. You are responsible for understanding and adhering to these terms and conditions to enjoy the benefits and features of the gift card fully.
Please contact our customer support team for assistance if there are any discrepancies or issues related to the terms and conditions. We are here to help clarify any questions or concerns regarding the specific brand’s terms and conditions.
We want to ensure your gift card experience with Cardgifters is as seamless and satisfying as possible. By providing access to various gift cards from multiple brands, we aim to offer you the flexibility and convenience of choosing the perfect gift for yourself or your loved ones.
Partnered Brands and Gift Card Specifics
At Cardgifters, we are constantly working to expand our network of partnered brands to offer you a wide selection of gift cards. We strive to collaborate with renowned brands across various industries to ensure you have access to diverse options.
We understand that your preferences and interests may vary, and we aim to cater to your needs by regularly adding new brands to our collection. This means that our policy’s Partnered Brands and Gift Card Specifics section will be continuously updated to include the terms and conditions of the brands we partner with.
As we forge new partnerships, we will diligently gather and provide you with the necessary information about each brand’s gift card terms and conditions. We believe in transparency and want to ensure you have access to all the relevant details before purchasing.
We encourage you to regularly check our website or contact our customer support team to stay informed about the latest additions to our partnered brands and any corresponding updates to the Gift Card Terms policy. By doing so, you can explore exciting opportunities and enjoy the benefits of our expanding brand network.
At Cardgifters, our commitment is to deliver an exceptional gift card experience, and we are dedicated to continually enhancing our offerings by partnering with new and reputable brands. We appreciate your trust in our services and look forward to bringing you an ever-expanding selection of gift cards to suit your preferences and gifting needs.
If you have any questions, suggestions, or requests for specific brands you want to see included in our partnerships, please contact our customer support team. We value your feedback and are here to assist you in any way we can.
Apple
Apple Store Gift Cards are issued and managed by Apple Value Services, LLC and can be applied only to purchases in the U.S. from an Apple Store, at Apple.com, or by calling 1-800-MY-APPLE.
Gift cards are not reloadable and may not be redeemed for purchases made from Apple Media Services, at Apple resellers, for additional Apple Gift Cards, for cash (except as required by law), or for shipments outside the U.S. Gift cards will remain active even if added to the Wallet app on your iOS device. Neither the issuer nor Apple is responsible for lost or stolen gift cards or use without your permission. Keep them close; they’re valuable and can be redeemed by whoever finds them.
Additional payment will be required if your new Apple product’s purchase price exceeds the gift card’s value. It seems obvious, but we wanted to be sure you knew. Gift cards are also not for resale.
Void where prohibited or restricted by law. Gift card terms and conditions are subject to change without notice, and some items may not be available for purchase. Please visit www.apple.com/go/agc for current terms, conditions, and limitations. The laws of the Commonwealth of Virginia govern using a gift card. To check the available balance on a gift card, call 1-800-MY-APPLE or visit www.apple.com/go/gcb/us.
Restrictions on Combining, Specific Use, and Balance Transfers
Combining Gift Cards
Some brands may have restrictions on combining multiple gift cards for a single purchase. Please refer to the specific brand’s terms and conditions to determine whether or not you can combine gift cards. In cases where combining gift cards is permitted, there may be limitations on the number of cards that can be used per transaction.
Specific Use Restrictions
Certain gift cards may have limitations on their use, such as being valid only for specific purchases or services. These restrictions may include restrictions on specific product categories, locations, or online versus in-store purchases. It is essential to review the terms and conditions provided by the gift card brand to understand any specific use limitations that may apply.
Balance Transfers
Transferring the balance from one gift card to another may not be allowed for some brands. The terms and conditions provided by the brand will specify whether or not balance transfers are permitted. Reviewing this information to understand the options available for managing the balance on the gift card is essential.
Cardgifters are not responsible for any restrictions imposed by the gift card brand. We act as a service to facilitate the purchase and delivery of gift cards, but the respective brand determines the terms and conditions. If you have any questions or concerns about the restrictions on combining gift cards, specific use limitations, or balance transfers, we recommend contacting the brand’s customer support directly.
Understanding and complying with these restrictions will ensure a smooth, hassle-free gift card experience. Familiarising yourself with the brand’s terms and conditions is important to maximise your gift card purchase and avoid potential issues during redemption.
Cardgifters limits
You can not purchase more than € 900 on any single Gift Card in one day, and you can not buy or send Gift Cards in an amount of €10,000 or more in any week in one or more transactions. If you purchase more than €10,000 of Gift Cards in a calendar year, then enhanced due diligence and KYC documents will be needed. You can review the KYC Policy following the link: https://cardgifters.com/kyc-policy/.
Expiration and Validity
Expiration Dates
Gift cards issued by brands may have expiration dates, which indicate the timeframe within which the card must be used. The specific expiration date will be provided on the gift card or in the accompanying terms and conditions. It is important to be aware of the expiration date to ensure that the gift card is redeemed before it expires.
Validity Periods
Some gift cards may have a validity period instead of a fixed expiration date. The validity period refers to the duration the gift card can be used. The brand issuing the gift card will specify the specific validity period. It is essential to note the validity period to ensure the gift card is utilised within the designated time frame.
Conditions Affecting Validity
Certain conditions may impact the validity of the gift card. These conditions can include inactivity fees or non-usage for an extended period. It is crucial to review the terms and conditions provided by the brand to understand any conditions that may affect the validity of the gift card. Awareness of these conditions will help ensure the gift card remains valid and usable.
Cardgifters is not responsible for any changes to expiration dates, validity periods, or conditions affecting the gift card’s validity. The terms and conditions of the brand issuing the gift card determine these factors. Reviewing the terms and conditions accompanying the gift card to understand the expiration and validity provisions is recommended fully.
Being mindful of the expiration date or validity period and any conditions affecting validity will enable you to make the most of your gift card and avoid any potential loss of value.
Customer Support and Disputes
Contacting Cardgifters
At Cardgifters, we strive to provide excellent customer support and assistance with any gift card inquiries or issues you may encounter. If you have any general questions or need help regarding your gift card, you can reach out to our dedicated customer support team through the following channels:
- Email: [email protected]
- Live Chat: Visit our website and click on the chat icon to initiate a live chat session with one of our representatives.
Our customer support team is available during business hours to promptly address your concerns and provide the necessary assistance.
Gift Card Disputes
We have established a fair and transparent dispute resolution process in case of any disputes related to gift cards purchased through Cardgifters. If you encounter an issue such as an incorrect or non-functional gift card, we recommend following these steps to seek resolution:
a) Contact Customer Support: Contact our customer support team via email or live chat, providing them with detailed information about the issue you are experiencing. Our representatives will guide you through the next steps of the resolution process.
b) Investigation and Verification: Our team will investigate the reported issue and verify the information provided. This may involve coordinating with the brand issuing the gift card to ensure accurate assessment.
c) Refund or Replacement: If the dispute is resolved in your favour, Cardgifters will endeavour to provide an appropriate resolution, which may include a refund or replacement of the gift card, subject to the specific circumstances of the dispute and the brand’s policies.
Please note that the resolution process may vary depending on the nature of the dispute and the policies of the brand issuing the gift card. Cardgifters will act as an intermediary in facilitating the resolution process, collaborating with the brand to find a satisfactory outcome.
It is essential to contact Cardgifters as soon as possible when experiencing a gift card-related dispute to ensure a timely resolution. We are committed to assisting you throughout the process and working towards a fair resolution that upholds your rights as a valued customer.
While we strive to address and resolve all disputes, Cardgifters operates as a service connecting customers with various brands’ gift cards. The terms and conditions set by the gift card brand will ultimately govern the resolution process, including any potential refund or replacement procedures.
Modifications to the Gift Card Terms
At Cardgifters, we understand that the Gift Card Terms may need to be updated or modified occasionally to ensure clarity and compliance with applicable laws and to reflect any changes in our brand partnerships. We reserve the right to adjust to provide our customers with the best possible experience.
Notification of Changes
Any updates or modifications to the Gift Card Terms will be communicated to customers through appropriate channels, including but not limited to:
Website Announcement: We will post a notice on the Cardgifters website to alert customers of any changes to the Gift Card Terms. This notice will be prominently displayed, ensuring it is easily accessible for review.
Email Communication: For customers who have provided their email addresses, we may send out email notifications to inform them of any significant changes to the Gift Card Terms. Updating your email address in our system ensures you receive these notifications.
Other Communication Channels: Depending on the nature and significance of the modifications, we may also utilise other communication channels, such as social media platforms or mobile app notifications, to reach our customers and inform them about the updates.
Reviewing the Updated Terms
When introducing changes to the Gift Card Terms, we encourage our customers to carefully review the updated terms and familiarise themselves with any modifications. It is important to ensure that you understand the terms and conditions that apply to the gift cards offered by Cardgifters.
Acceptance of Modified Terms
You acknowledge and accept the modified terms by continuing to use the Cardgifters Service and purchasing or using gift cards after the effective date of any updated Gift Card Terms. If you disagree with the changes, please refrain from using our services or purchasing gift cards from Cardgifters.
Retaining Previous Versions
We recommend that you retain a copy of the Gift Card Terms at the time of your purchase for future reference. This will allow you to refer back to the terms that were in effect at the time of your purchase should any questions or concerns arise.
We value transparency and want to ensure our customers know of any modifications to the Gift Card Terms. We aim to maintain a fair and mutually beneficial relationship with all our valued customers by keeping you informed and engaged.
Governing Law and Jurisdiction
The Gift Card Terms and any disputes arising out of or related to the use, purchase, or redemption of gift cards from Cardgifters shall be governed by and construed by the laws of the United Kingdom without regard to its conflict of law principles.
Any legal action or proceeding arising out of or relating to these Gift Card Terms shall be exclusively brought in the courts of the United Kingdom. By using, purchasing, or redeeming a gift card from Cardgifters, you consent to such courts’ personal jurisdiction and venue.
It is important to note that the use of gift cards and any related transactions are also subject to applicable local laws and regulations. You are responsible for complying with laws and regulations that may govern purchasing, using, or redeeming gift cards within your jurisdiction.
In case of any disputes or claims related to gift cards, we encourage you first to contact our customer support team to attempt to resolve the issue amicably. However, if a resolution cannot be reached, any legal action or proceeding shall be subject to the governing law and jurisdiction specified in this section.
Please be aware that the governing law and jurisdiction may vary depending on your location and the specific terms and conditions of the brand associated with the gift card. It is recommended to review the terms and conditions the brand provides upon purchase for any additional information regarding the governing law and jurisdiction specific to their gift cards.
By using our services and purchasing gift cards from Cardgifters, you acknowledge and agree to submit to the governing law and jurisdiction outlined in this section for any disputes or legal matters that may arise.
Should you have any questions or concerns regarding the governing law and jurisdiction, please don’t hesitate to contact our customer support team for further assistance.
Effective Date
These Gift Card Terms are effective as of [Effective Date]. The terms and conditions outlined herein apply to all gift cards offered and sold by Cardgifters from this date forward. By purchasing or using a gift card from Cardgifters, you acknowledge and agree to be bound by these terms and conditions.
We encourage you to review these terms carefully before purchasing or using a gift card. Please contact our customer support team for assistance if you have any questions or concerns about the terms. Your continued use of our services and gift cards constitutes your acceptance of these Gift Card Terms.
Individual brands may have additional terms and conditions specific to their gift cards. These terms will be provided to you upon purchase and are supplementary to the general Gift Card Terms outlined in this policy.
We may periodically update or modify these Gift Card Terms as necessary. Any changes will be communicated to you through the channels mentioned in this policy’s “Modifications to the Gift Card Terms” section.
Thank you for choosing Cardgifters for your gift card needs. We strive to provide a seamless and enjoyable gifting experience, and these terms are in place to ensure transparency and protect the interests of our customers and our partnered brands.