Cardgifters is responsible for purchasing gift cards from its suppliers and subsequently distributing the gift card codes to users in a timely manner. In the event of any issues related to refunds, the Cardgifters will serve as the primary point of contact between users and the suppliers. The Cardgifters will assist users in communicating with the suppliers to facilitate the resolution of refund requests.
Please be aware that our products at Cardgifters consist of digital gift card codes. Once purchased and delivered, these codes cannot be returned or refunded. You must carefully select the correct product with the appropriate country code and currency before purchasing. We are unable to accept returns, issue refunds, or exchange products that have already been paid for and delivered. This policy is in place because we cannot guarantee the unused status of a code that is immediately delivered after purchase. We appreciate your understanding regarding this matter.
However, we provide a warranty for the redeemability of our digital codes. If you encounter any issues with the code you received, we are committed to assisting you in resolving the problem. Our customer service team can be reached via email at [email protected] or through the chat feature on our website.
Please refer to our Terms of Use for more detailed information regarding our return policy.